Your terms and conditions of use

The following terms and conditions will apply to all orders placed with 4-Masons.com

1. All goods offered for sale by 4-Masons.com will be of satisfactory quality. Specifications of goods being offered are provided to give a general description of the item/s and are not to be construed as binding.

2. All goods are offered subject to availability. In the event of a particular item being out of stock or discontinued, 4-Masons.com reserve the right to replace same with a product of similar or better quality.

3. Payment for goods must be paid in full, including the cost of packing and carriage, at time of ordering. Goods will not be despatched unless payment in full has been received. Payment may be made by cheque or online by credit or debit card.

4. As a customer, you are responsible for ensuring the accuracy of your order. We will confirm all orders placed on line. If you have any queries please contact us by telephone, Mail or Email.

5. Goods will be delivered to the address that you specify on your order. Delivery times quoted are to be understood as approximate and 4-Masons.com shall not be responsible for any delay in delivery howsoever caused. Any complaints about goods delivered should be made within 7 working days of receipt of same. We shall not be liable for any loss incurred by you as a result of any delays in delivery.

6. If goods are returned because of faults, damage, defects, or for other reasons, we will replace or make up shortages free of charge, or refund the cost of such goods. In the absence of notification of faulty or damaged goods within the stipulated period 4-Masons.com shall cease to have liability and you will be responsible for payment.

7. Cancellations of orders will only be accepted if notification is received within the stipulated time (Within 7 working days from receipt of goods)

Cancellation, with explanation for same, may be made by telephone or Email. You should provide details of your name, address and order number. We will confirm such cancellations and will repay you for the cost of the goods, less the cost of returning same, within 30 days.

 


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